Privacy Policy and Terms & Conditions

Privacy Policy

Introduction

We value your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect your data when you opt in to receive our SMS messages.


Types of Information Collected


When you opt in to our SMS program, we may collect the following information:


Your phone number

Your name (if provided)

Any other information you voluntarily provide


Method of Information Collection


We collect your information through:


Online forms on our website

In-person interactions

Customer service communications


Purpose of Data Collection


We use the information collected to:


Send you promotional messages, updates, and alerts

Respond to your inquiries and provide customer support

Improve our services and offerings


Data Security Measures

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure environments and is accessible only by authorized personnel.


Data Sharing

SMS consent or phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes.

We do not share your phone number or SMS opt-in information with third parties for marketing purposes. Your information is used solely for the purposes described above.


User Rights



You have the right to:


Access and update your personal information

Opt out of receiving SMS messages at any time by replying "STOP" to any message you receive from us

Contact us to request removal from our SMS list

Terms & Conditions

SMS Terms & Conditions

SMS Consent Communication:


The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.


Types of SMS Communications:


If you have consented to receive text messages fromSerene Nursing Services LLC, you may receive messages related to the following:

  • Conversational (external): Serene Nursing Services uses SMS as a fast and effective way to communicate with both healthcare professionals and facility coordinators. Given the urgency of staffing needs, text messaging ensures real-time updates, quick confirmations, and seamless coordination.
  • Conversation (between employees): Shift Confirmations: Sending text messages to nurses and other healthcare professionals to confirm assignments, including shift details, facility location, and pay rates. Urgent Staffing Requests: Notifying available staff about last-minute open shifts and allowing them to quickly accept or decline.


Message Frequency:


Message frequency may vary depending on the type of communication. 


Potential Fees for SMS Messaging:


Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.


Opt-In Method:


You may opt-in to receive SMS messages from Serene Nursing Services LLC in the following ways:


Opt-Out Method:


You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.


Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 425-345-4097


Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.


Standard Messaging Disclosures: